Thank you for the interesting commentary, “Reflections on the value of Canadian multiculturalism in health care delivery. Systems-level imperative for new Canadians” by Lee et al, in the April 2025 issue of Canadian Family Physician.1 As a family physician who has been providing care for over 10 years to racialized populations for whom English is a learned language, I admire the spirit of this article and agree with the prioritization of cultural humility and improving access to formal interpretation. I also share the concerns presented with quick artificial intelligence models and their limitations in providing sensitive information, speaking various dialects, and providing meaningful connection between provider and patient. To that end, I would also encourage our profession to consider the value of including trainees who speak multiple languages, and foreign trainees who often come with the ability to speak multiple languages as well as formal medical training, but are denied entry to practise in Canada. This echoes the discussion points in the latter half of the article.

Again, thank you for publishing this commentary and reflections on next steps that we may focus on in our specialty and profession regarding equity, diversity, and inclusion and how to better serve diverse patient populations. As primary care providers, relationships are integral to our ability to do a good job, and in order to truly connect with someone, it is essential that we understand what they are saying and how they see the world.

Competing interests

None declared