Resistance to Switching Health Care Institution Among Veterans Referred for VA-Purchased Care

Massarweh NN, Itani KMF, Morris MS. The VA MISSION Act and the Future of Veterans’ Access to Quality Health Care. JAMA. 2020;324(4):343. https://doi.org/10.1001/jama.2020.4505.

Article  PubMed  Google Scholar 

Department of Veterans Affairs. VA launches new health care options under MISSION Act. Published online June 6, 2019.https://news.va.gov/press-room/va-launches-new-health-care-options-under-mission-act/. Accessed 25 March 2024.

Slatore CG, Scott J, Hooker E, et al. Motivators, barriers, and facilitators to choosing care in VA facilities vs VA-purchased community care. Med Care Res Rev. Accepted.

Bühn S, Holstiege J, Pieper D. Are patients willing to accept longer travel times to decrease their risk associated with surgical procedures? A systematic review. BMC Public Health. 2020;20(1):253. https://doi.org/10.1186/s12889-020-8333-5.

Article  PubMed  PubMed Central  Google Scholar 

VA Office of Inspector General. Review of patient wait times, scheduling practices, and alleged patient deaths at the Phoenix Health Care System. VA OIG. Published August 26, 2014. https://www.vaoig.gov/reports/audit/review-alleged-patient-deaths-patient-wait-times-and-scheduling-practices-phoenix-va. Accessed October 9, 2024.

Benzer JK, Gurewich D, Singer SJ, et al. A Mixed Methods Study of the Association of Non-Veterans Affairs Care With Veterans’ and Clinicians’ Experiences of Care Coordination. Med Care. 2020;58(8):696-702. https://doi.org/10.1097/MLR.0000000000001338.

Article  PubMed  Google Scholar 

Feyman Y, Asfaw DA, Griffith KN. Geographic Variation in Appointment Wait Times for US Military Veterans. JAMA Netw Open. 2022;5(8):e2228783. https://doi.org/10.1001/jamanetworkopen.2022.28783.

Article  PubMed  PubMed Central  Google Scholar 

Shekelle P, Maggard-Gibbons M, Blegen M, et al. A Living Systematic Review. Washington, DC: Evidence Synthesis Program, Health Services Researchand Development Service. Health Serv Res Dev Serv, Off Res Dev, Dep Veterans Aff. 2023;05–226.

Apaydin EA, Paige NM, Begashaw MM, Larkin J, Miake-Lye IM, Shekelle PG. Veterans Health Administration (VA) vs. Non-VA Healthcare Quality: A Systematic Review. J Gen Intern Med. 2023;38(9):2179–2188. https://doi.org/10.1007/s11606-023-08207-2.

VA Health Systems Research. VA versus non-VA quality of care: A living systematic review. HSRD Research VA. Updated June 26, 2024. https://www.hsrd.research.va.gov/publications/esp/quality-of-care-review.cfm. . Accessed 9 Oct 2024.

U.S. Government Accountability Office. VA Health Care: Additional Steps Could Help Improve Community Care Budget Estimates.; 2023. https://www.gao.gov/products/gao-20-669.

U.S. Department of Veterans Affairs. FY 2025 Budget Submission. Published online March 2024. https://www.va.gov/opa/docs/remediation-required/management/fy2025-va-budget-in-brief.pdf. Accessed March 25, 2024.

Disher N, Scott J, Tyzik A, et al. Evaluation of survey delivery methods in a national study of Veteran’s healthcare preferences. Health Serv Outcomes Res Methodol. Published online 2023. https://doi.org/10.1007/s10742-023-00320-3.

Lafferty M, Govier DJ, Golden SE, Disher NG, Hynes DM, Slatore CG. VA-Delivered or VA-Purchased Care: Important Factors for Veterans Navigating Care Decisions. J Gen Intern Med. 2023;38(7):1647-1654. https://doi.org/10.1007/s11606-023-08128-0

Article  PubMed  PubMed Central  Google Scholar 

Golden SE, Lafferty M, Tyzik A, et al. A Qualitative Study of VA Entrants’ Experiences Discussing Community Care With Veterans. SAGE Open. 2023;13(4):21582440231204666. https://doi.org/10.1177/21582440231204666.

Article  Google Scholar 

Elwyn G, Frosch D, Thomson R, et al. Shared Decision Making: A Model for Clinical Practice. J Gen Intern Med. 2012;27(10):1361-1367. https://doi.org/10.1007/s11606-012-2077-6.

Article  PubMed  PubMed Central  Google Scholar 

Elwyn G, Cochran N, Pignone M. Shared Decision Making—The Importance of Diagnosing Preferences. JAMA Intern Med. 2017;177(9):1239. https://doi.org/10.1001/jamainternmed.2017.1923.

Article  PubMed  Google Scholar 

Fortney J, Kaboli P, Eisen S. Improving Access to VA Care. J Gen Intern Med. 2011;26(S2):621-622. https://doi.org/10.1007/s11606-011-1850-2.

Article  PubMed  PubMed Central  Google Scholar 

Fortney JC, Burgess JF, Bosworth HB, Booth BM, Kaboli PJ. A Re-conceptualization of Access for 21st Century Healthcare. J Gen Intern Med. 2011;26(S2):639. https://doi.org/10.1007/s11606-011-1806-6.

Article  PubMed  PubMed Central  Google Scholar 

Mead N, Bower P. Patient-centredness: a conceptual framework and review of the empirical literature. Soc Sci Med. 2000;51(7):1087-1110. https://doi.org/10.1016/S0277-9536(00)00098-8.

Article  CAS  PubMed  Google Scholar 

Peterson K, Anderson J, Bourne D, Boundy E. Scoping Brief: Care Coordination Theoretical Models and Frameworks. Department of Veterans Affairs (US); 2018. http://www.ncbi.nlm.nih.gov/books/NBK525002/. Accessed 21 March 2024.

U.S Department of Veteran’s Affairs. Health services research & development: SOTA 10: Access. In: ; 2010.

Van Houdt S, Heyrman J, Vanhaecht K, Sermeus W, De Lepeleire J. An in-depth analysis of theoretical frameworks for the study of care coordination. Int J Integr Care. 2013;13:e024. https://doi.org/10.5334/ijic.1068.

Article  PubMed  PubMed Central  Google Scholar 

VA Information Resource Center (VIReC). Community Care for Veterans. https://vaww.virec.research.va.gov/CommunityCare/Overview.htm. Accessed 2 June 2022.

Harris PA, Taylor R, Thielke R, Payne J, Gonzalez N, Conde JG. Research electronic data capture (REDCap)—A metadata-driven methodology and workflow process for providing translational research informatics support. J Biomed Inform. 2009;42(2):377-381. https://doi.org/10.1016/j.jbi.2008.08.010.

Article  PubMed  Google Scholar 

Harris PA, Taylor R, Minor BL, et al. The REDCap consortium: Building an international community of software platform partners. J Biomed Inform. 2019;95:103208. https://doi.org/10.1016/j.jbi.2019.103208.

Article  PubMed  PubMed Central  Google Scholar 

Wendleton LR, Martin LA, Stewart Steffensmeier KR, et al. Building Sustainable Models of Veteran-Engaged Health Services Research. J Humanist Psychol. Published online May 18, 2019:002216781984553. https://doi.org/10.1177/0022167819845535.

Resio BJ, Chiu AS, Hoag JR, et al. Motivators, Barriers, and Facilitators to Traveling to the Safest Hospitals in the United States for Complex Cancer Surgery. JAMA Netw Open. 2018;1(7):e184595. https://doi.org/10.1001/jamanetworkopen.2018.4595.

Article  PubMed  PubMed Central  Google Scholar 

Rose A, Peters N, Shea JA, Armstrong K. Development and testing of the health care system distrust scale. J Gen Intern Med. 2004;19(1):57-63. https://doi.org/10.1111/j.1525-1497.2004.21146.x.

Article  PubMed  PubMed Central  Google Scholar 

Agency for Healthcare Research and Quality. Patient Experience Measures from the CAHPS® Clinician & Group Survey.; 2017. https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf.

Degner LF, Sloan JA, Venkatesh P. The Control Preferences Scale. Can J Nurs Res Rev Can Rech En Sci Infirm. 1997;29(3):21-43.

CAS  Google Scholar 

Pyne JM, Kelly PA, Fischer EP, et al. Development of the Perceived Access Inventory: A patient-centered measure of access to mental health care. Psychol Serv. 2020;17(1):13-24. https://doi.org/10.1037/ser0000235.

Article  PubMed  Google Scholar 

Pyne JM, Kelly PA, Fischer EP, et al. Initial concurrent and convergent validity of the Perceived Access Inventory (PAI) for mental health services. Psychol Serv. 2022;19(1):118-124. https://doi.org/10.1037/ser0000504.

Article  PubMed  Google Scholar 

US Department of Veterans Affairs. Survey of Healthcare Experiences of Patients. Published online December 22, 2015.

Groenewoud S, Van Exel NJA, Bobinac A, Berg M, Huijsman R, Stolk EA. What Influences Patients’ Decisions When Choosing a Health Care Provider? Measuring Preferences of Patients with Knee Arthrosis, Chronic Depression, or Alzheimer’s Disease, Using Discrete Choice Experiments. Health Serv Res. 2015;50(6):1941-1972. https://doi.org/10.1111/1475-6773.12306.

Article  PubMed  PubMed Central  Google Scholar 

Metcalfe D, Rios Diaz AJ, Olufajo OA, et al. Impact of public release of performance data on the behaviour of healthcare consumers and providers. Cochrane Effective Practice and Organisation of Care Group, ed. Cochrane Database Syst Rev. 2018;2018(9). https://doi.org/10.1002/14651858.CD004538.pub3.

Ball DD, Sadler AG, Steffen MJ, Paez MB, Mengeling MA. The impact of patient–provider relationships on choosing between VA and VA‐purchased care: A qualitative study of health care decision‐making among rural veterans. J Rural Health. Published online November 9, 2023:jrh.12804. https://doi.org/10.1111/jrh.12804.

U.S Department of Veteran’s Affairs. Health services research & development: SOTA X: Access. In: ; 2010.

Ladin K, Porteny T, Perugini JM, et al. Perceptions of Telehealth vs In-Person Visits Among Older Adults With Advanced Kidney Disease, Care Partners, and Clinicians. JAMA Netw Open. 2021;4(12):e2137193. https://doi.org/10.1001/jamanetworkopen.2021.37193.

Article  PubMed  PubMed Central  Google Scholar 

Yee V, Bajaj SS, Stanford FC. Paradox of telemedicine: building or neglecting trust and equity. Lancet Digit Health. 2022;4(7):e480-e481. https://doi.org/10.1016/S2589-7500(22)00100-5.

Article  CAS  PubMed  PubMed Central  Google Scholar 

Asfaw DA, Price ME, Carvalho KM, Pizer SD, Garrido MM. The effects of the Veterans Health Administration’s Referral Coordination Initiative on referral patterns and waiting times for specialty care. Health Serv Res. 2024;59(3):e14303. https://doi.org/10.1111/1475-6773.14303.

Article  PubMed  Google Scholar 

Linzer M, Neprash H, Brown R, et al. Where Trust Flourishes: Perceptions of Clinicians Who Trust Their Organizations and Are Trusted by Their Patients. Ann Fam Med. 2021;19(6):521-526. https://doi.org/10.1370/afm.2732.

Article  PubMed  PubMed Central  Google Scholar 

Khullar D, Prasad K, Neprash H, et al. Factors associated with patient trust in their clinicians: Results from the Healthy Work Place Study. Health Care Manage Rev. 2022;47(4):289-296. https://doi.org/10.1097/HMR.0000000000000336.

Comments (0)

No login
gif