Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM, is an award-winning industry entrepreneur whose focus is on competency-based case management, interprofessional ethics, wholistic health equity, quality, and trauma-informed leadership. She is a content developer, professional speaker, author, and educator with academic appointments at Cummings Graduate Institute of Behavioral Health Studies, George Mason University, and the University of Buffalo School of Social Work. Dr. Fink-Samnick serves in national leadership and consultant roles across the industry.

Address correspondence to Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM, EFS Supervision Strategies, LLC, Burke, VA 22015 ([email protected]).

The intent of this column is meant to speak to the heart of case management: our joys, our struggles, and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Dr. Ellen Fink-Samnick at: [email protected]

The author reports no conflicts of interest.