1. IntroductionIn recent years, unexpected events such as natural disasters, financial crises, industrial accidents, trade embargoes, and even terrorist attacks have occurred frequently, and sudden “black swans” and “gray rhinoceroses” have led to a business environment that has become more full of volatility, uncertainty, complexity, and ambiguity (VUCA) [1,2]. The still-unresolved novel coronavirus epidemic has caused more than 40% of Chinese companies to lose money or suffer severe losses, and employees to lose their jobs or take pay cuts [3], which has a major negative impact on China’s social and economic development. It also revealed that many Chinese companies are “rigid” but “not resilient”. Organizational resilience is the core capability of today’s enterprises to cope with crises in a volatile, uncertain, complex, and ambiguous (VUCA) market environment. It helps companies to remain sensitive and adaptable to the external environment and to recover and bounce back quickly from the challenging impact of adverse events. Additionally, in the process of reflection and improvement, it goes against the trend to become the key to gain core competitiveness and even steady progress [4,5,6]. Thus, how to enhance organizational resilience in a dynamically changing business environment has become a hot topic for entrepreneurs and scholars to address [7].A review of the literature related to organizational resilience at home and abroad reveals that the current research on organizational resilience in China is still in its infancy. The research is mainly concerned with the elaboration of the concept and principles of organizational resilience, and the scarce literature on the antecedents of organizational resilience are studied from one aspect, such as management methods, human capital, social capital, business environment, organizational system, etc. [8]. Organizational resilience is a reflection of an enterprise’s comprehensive ability to cope with an uncertain environment, and the study of a single factor cannot comprehensively explain the formation of the mechanism of resilience in an enterprise and cannot well integrate the impact of the interaction of various factors on organizational resilience, which lacks operability in enterprise practice and cannot effectively help enterprises to improve organizational resilience [9]. At present, there is an urgent need to study the formation mechanism of organizational resilience from a holistic perspective considering the comprehensive effect of each antecedent factor and provide a theoretical basis for Chinese enterprises to improve organizational resilience. Strategic human resource management is a system, process, or measure consisting of a series of temporal activities taken in order to fit with the organization’s strategy and long-term development goals and thus maintain competitive advantage. Lengnick-Hall [10] believes that organizational resilience works through the knowledge, skills, abilities, and other attributes of people within an organization, and that strategic human resource management can be achieved by changing management styles, processes, practices, and HR policies, etc. to develop these qualities in employees to enhance organizational resilience.In exploring the role of modeling the relationship between strategic human resource management and organizational resilience, this paper found the “key” of self-efficacy, drawing on the literature on emotional competence. All HR policies and plans in an organization require employees to take specific actions to achieve the desired goals. Thus, self-efficacy, an essential emotional competency on the part of employees, is critical to the effectiveness of plan implementation. Early warning capability, flexibility during a crisis, and learning and growth capability following a crisis are three core competencies included in organizational resilience [11]. Self-efficacy refers to a strong belief in one’s own ability to comply with a corporate strategy, which enables employees to relieve psychological pressure in time, stabilize the psychological reactions of personnel to adversity, actively obtain environmental resources and external support to optimize human resource allocation, and integrate human resource management practices with corporate strategy organically by focusing on internal personnel selection and appointment, performance evaluation and assessment, and external active recruitment; this approach allows organizations to shape a corporate culture of overcoming difficulties, create dynamic and flexible adaptation mechanisms, construct internal knowledge structures, and actively seek foreign environmental resources, thereby enhancing corporate resilience capabilities by providing solutions to crises and addressing corporate structural problems [12]. Thus, self-efficacy is an essential perspective for the study of organizational resilience that can explain why strategic HRM are able to influence organizational resilience capabilities; therefore, this study intends to discuss the relationship between strategic HRM and organizational resilience as mediated by self-efficacy.

In addition, we cannot ignore the key issue that strategic HRM must be implemented and accomplished through corporate employees no matter what policies are formulated, and corporate organizational resilience capabilities must also function through corporate employees as mediators. Thus, studying the mechanism of strategic HRM’s effect on organizational resilience is inevitably influenced by employees’ work style. As a result of the rapid development of the economy and excellent material abundance of China, employees’ sense of autonomy and their self-working ability are becoming increasingly prominent. According to the traditional HRM model, it is difficult for leaders to supervise and constrain employees. It is more practical to study the effects of strategic HRM with respect to enhancing organizational adaptability and flexibility to the environment from the perspective of employees’ sense of autonomous work. Therefore, this paper uses self-management as a moderating variable to determine whether self-management plays a moderating role in the relationship between strategic HRM and organizational resilience.

According to a report by Fortune magazine, the average life expectancy of small enterprises in China is 2.5 years, and the average life expectancy of large enterprises is 7-8 years, which is far behind those of European and American countries. From the side, it shows that Chinese enterprises lack the ability of resilience to cope with the crisis. Especially under the impact of the novel coronavirus epidemic, many enterprises have experienced serious losses or even bankruptcy, resulting in employee pay cuts and unemployment, adding a heavy burden to China’s social stability and economic development. In summary, this paper takes conservation of resources theory and self-cognitive theory as the theoretical basis and empirically investigates the intrinsic mechanism of strategic human resource management on organizational resilience. It provides references for Chinese companies to enhance organizational resilience.

The main contributions of this study include two main aspects. On the one hand, this study can enrich the literature related to the study of strategic human resource management and organizational resilience; on the other hand, the research results of this paper can guide the managers of Chinese enterprises to formulate strategic human resource planning, coordinate all resources of human, financial and material resources, optimize enterprise processes, improve enterprise management policies, increase enterprise innovation, etc., so as to enhance organizational resilience.

3. Methodology 3.1. Study Sample

This study was conducted to investigate the organizational resilience of enterprises within China. In order to guarantee the accuracy, reliability of data, and wide distribution of the research sample, this study follows the principle of randomness to select the employees of enterprises with different industries, ages, education levels, positions, and income statuses in several cities within China. Due to the special national conditions of China, there are major disparities in the development levels of various regions, so the sample source of this paper includes developed large cities, such as Beijing, Shanghai, Shenzhen, Guangzhou, etc., medium development level cities, such as Jinan, Qingdao, Dongguan, Huizhou, Haikou, Lanzhou, etc., and developing small cities, such as Jiuquan, Weihai, Hami, etc. For the convenience of sample collection, a combination of online and on-site distribution was chosen for this study. In order to guarantee the authenticity and accuracy of the acquired data, a partial reverse setting of the question items was used. It was filled out voluntarily and anonymously to reduce the concerns of those who filled it out. A lottery link was also included with the questionnaire to incentivize the completion of the questionnaire. A total of 441 questionnaires were collected for one month starting from August 2022, excluding invalid questionnaires that were completed too quickly, filled out incorrectly, had omitted answers, or were duplicates. 379 valid questionnaires were obtained, for a return rate of 86%. The gender distribution of the sample was 53% males and 47% females; the age distribution included 16.9% of participants aged 25 and below, 37.2% aged 26–35, 28.5% aged 36–45, 14.8% aged 46–55, and 2.6% aged 55 and above; the education distribution included 20.6% of participants with a high school/junior college education, 43.3% with bachelor’s degrees, 10.3% with master’s degrees, and 2.1% with doctoral degrees.

3.2. Variable Measurement

All variables included in this study questionnaire were measured using the seven-point scale developed by Richter. All the scales used in this paper are well-established scales with good reliability and validity that have been validated many times in the Chinese cultural context. Additionally, a small sample of 73 people was taken for pre-study. Afterwards, two professors and three PhD and MSc students in the field of business management and human resource management examined and adjusted the new questionnaire according to the research questions, validity, and reliability of the questionnaire results, Chinese cultural background, and readability.

Organizational resilience: this variable was measured using a 15-item organizational resilience scale developed by Xiu’e Zhang et al. [47] in the context of China. This scale contains items such as “ability to adapt and creatively solve problems when a crisis occurs” and “ability to access needed resources quickly to address challenges in times of crisis”.Strategic human resource management: this variable is assessed using a 19-item scale based on Delery’s Strategic Human Resource Management Scale [48], adapted to the Chinese cultural context, which contains items such as “Individuals in this job have clear career paths within the organization“ and “Individuals in this job have very little future within this organization (reverse-coded)“.Self-management: this variable is assessed using a 10-item scale based on Renn ‘s self-management scale [49], adapted to the Chinese cultural context, including “I set specific goals for myself at work”, “I establish challenging goals for myself at work”, and “I clearly define goals for myself at work”.Self-efficacy: this variable was measured using an eight-item scale developed by Chen et al. [50]. This scale contains items such as “I will be able to achieve most of the goals that I have set for myself” and “When facing difficult tasks, I am certain that I will accomplish them”.

Control variables: this paper investigates the effects of organizational human resource management policies, self-efficacy, and self-management on organizational resilience from the perspective of human resource management. To make the questionnaire data as accurate as possible, the gender, age, and education of employees are used as control variables in this paper to reduce the influence of errors on the analysis of the relationships among variables.

5. Discussion

Based on the conservation of resources theory and self-cognitive theory, this study takes employees in Chinese culture as the research object and explores the mechanism and boundary conditions of strategic human resource management on organizational resilience. The three aspects of human capital, social capital, and psychological capital are explained to ensure that the human resources of a company fit with the corporate strategy to ensure that the strategic goals of the company match with the external environment, and that the internal resources are rationally allocated to promote the organizational resilience. Self-efficacy, as an emotional ability, is an employee’s attitude and belief about the company’s ability to cope with crises. Organizational resilience is a corporate soft capability embedded in employees’ knowledge, skills, and traits. Thus, employees’ beliefs about achieving strategic human resource management goals will influence employees’ performance in times of crisis and thus the ability to perform with organizational resilience. Therefore, the potential impact of self-efficacy on the performance of organizational resilience capabilities cannot be ignored. The impact of self-management on organizational resilience is uncertain. Self-management can enhance the positive impact of strategic HRM on organizational resilience but hinders the positive impact of self-efficacy on organizational resilience.

(1)

Hypothesis 1, that strategic HRM in the Chinese context facilitates organizational resilience, was confirmed. Facing a VUCA environment, business operations are fraught with many uncertainties, a point which is especially salient to this study since it was conducted in the middle of the novel coronavirus pandemic, which has had a massive impact on the global economy and people’s lives. To address this major crisis that can reshape the global economic landscape, it is imperative for companies to adjust their corporate strategies and long-term development plans, encourage their employees to respond to the associated challenges actively, and transform the crisis into an opportunity for growth. The empirical study of strategic human resource management and organizational resilience in the face of crisis shows that strategic human resource management can actively transform corporate development strategies, reorganize and reallocate corporate human resources, lead companies to adapt to changes quickly, act flexibly and innovate actively, and have a positive effect on the improvement of organizational resilience. Accordingly, strategic human resource management is an effective way in which enterprises can ensure their survival and obtain competitive advantages in the face of a crisis.

(2)

This study tested hypothesis 2, that strategic human resource management has a positive effect on self-efficacy, hypothesis 3, that self-efficacy has a positive effect on organizational resilience, and hypothesis 4, that self-efficacy mediates the effect of strategic human resource management on organizational resilience. Based on the argument that strategic human resource management positively affects organizational resilience, this study further argues that strategic human resource management can enhance organizational resilience by increasing employees’ self-efficacy. Self-efficacy refers to an employee’s strong belief in his or her own ability to do his or her job and accomplish the associated tasks. Self-efficacy enables employees to act rationally in times of crisis, to believe that the company has the strength to deal with the crisis, to respond positively to the company’s HR policies and practices, to unite with colleagues, and to dare to solve corporate problems in innovative ways. Self-efficacy enables the company’s strategic human resource management policies and practices to be implemented quickly throughout the company, thereby enhancing the company’s operations and flexibility in times of crisis and enabling the organization to recover quickly from a crisis and respond to a variety of environmental challenges, thus enhancing the organizational resilience that allows the organization to deal with complex environments.

(3)

Hypothesis 5 was tested, that is, the positive moderating role of self-management in the effect of self-efficacy on organizational resilience. Self-management has a nonnegligible impact on the effect of self-efficacy on organizational resilience. The achievement of corporate strategic goals is ultimately based the actions taken by employees at work, and the self-management ability of employees is related to the efficiency and effectiveness of policy implementation. Employee self-management motivates employees to combine corporate goals with their own internal needs, set their own goals, actively access and use external information and resources, assess the gaps between goals and actual performance as well as the difficulties associated with crossing those gaps, and choose creative action paths to achieve their goals. Thus, self-management ability can enhance the organization’s sensitivity to the external environment, thus allowing the organization to prepare for crises in advance to ensure that employees can act with plans and goals in times of crisis, thereby enhancing their self-efficacy and making full use of their creativity and professional skills; given such preparation, the organization can smoothly survive the crisis and continue normal operations or even increase the prosperity of the enterprise.

(4)

Hypothesis 6 was also tested, that is, the negative moderating role of self-management in the effect of strategic HRM on organizational resilience. Self-management negatively influences the impact of strategic human resources on organizational resilience. Previous research on self-management has focused on the positive effects of self-management on business management, such as its effects on business performance, employee satisfaction, employee happiness, and creativity. However, this study finds that employee self-management capabilities at the strategic level may be detrimental to organizational resilience. The original driving force behind the role of self-management is rooted in the deep-seated needs of employees. In times of crisis, if adjustments to corporate strategies and resource reorganizations deviate from the goal of self-management, employee self-management may impede or jeopardize the implementation and achievement of corporate strategic goals. Self-management causes the organization to become slow to act, rigid in its operations, and inflexible and insensitive in times of crisis, and it is detrimental to the development of organizational resilience.

Based on these findings, this paper argues that strategic human resource management is conducive to the enhancement of organizational resilience and is a possible way in which organizations can cope with potential crises and turbulent business environments. Strategic HRM allows companies to create innovations in their organizational staffing structures and systems actively, thereby enhancing the ability to self-repair and self-rebound at the organizational level; it allows companies to respond to the diverse and constantly changing needs of the market and customers and enhance the adaptability and flexibility of the organization, which is crucial for the organization’s competitiveness in the market.

6. Conclusions

Strategic human resource management facilitates organizational resilience capacity enhancement and is a possible path for organizations to respond to potential crises and turbulent business environments. Strategic HRM facilitates companies to actively innovate their organizational staff structure and system, enhance the ability to repair and rebound at the organizational level, respond to the diversified and changing needs of the market and customers, and enhance the adaptability and flexibility of the organization to the market. This is the reason why many companies are consciously implementing strategic human resource management. Thus, strategic HRM is a possible path for Chinese companies to enhance organizational resilience.

6.1. Theoretical Contributions(1)

This paper expands the conservation of resources theory and discusses important antecedent variables that facilitate the organization’s ability to exhibit organizational resilience. Organizational resilience is an essential resource and capability that allows companies to adapt to changes actively following a crisis, seek opportunities for survival and innovation, and overcome difficulties and achieve counter prosperity. In a dynamic and changing business environment and given human-centered management trends, it is crucial to clarify the manner in which strategic human resource management can enhance organizational resilience. Managing and utilizing the company’s employees well in a manner that takes advantage of the company’s talent and allows the company to cope with an unpredictable business environment has become a hot topic for both corporate managers and academic researchers. This paper focuses on the ways in which a human resource management model that fits with corporate strategy can enhance employees’ self-efficacy and thus organizational resilience, thereby providing a new perspective on the relationship between strategic human resource management and organizational resilience, theoretically considering possible ways of enhancing organizational resilience, and helping expand research on the mechanisms underlying the impact of strategic human resources.

(2)

This paper validates the important influence effect of self-efficacy, and it explores the relationship between strategic human resource management, self-efficacy, and organizational resilience from the perspective of conservation of resources theory and self-cognitive theory, using strategic human resource management as an antecedent variable of self-efficacy, which helps to understand the intrinsic correlation between strategic human resource management, self-efficacy, and organizational resilience in depth. The mechanisms of how strategic HRM affects organizational resilience have been unclear in past previous research. This paper explores the “black box” of the relationship between the mechanisms of strategic HRM’s impacts on organizational resilience through the self-efficacy variable and highlights the vital role and value of self-efficacy in organizational resilience.

(3)

This paper analyzes the theoretical mechanisms and boundary conditions according to which organizational resilience can function in crises. Regardless of the uniqueness and effectiveness of the strategies and responses that are adopted by enterprises, these strategies and responses must be implemented and facilitated by employees. Therefore, in times of crisis, enterprises should pay more attention to employees’ psychology, attitudes, and abilities, stimulate their creativity and motivation, and take the best path of action. Therefore, this paper includes self-management as a moderating variable to deepen our understanding of organizational resilience at the enterprise human resource management level. Through theoretical extrapolation and empirical research, the paper reveals that employees’ self-management is not conducive to the promotional effect of strategic HRM on organizational resilience, a conclusion which differs from the findings of many previous studies regarding the positive effects of self-management on enterprises; the paper thus argues that the promotional effect of self-management on enterprise management must have an appropriate background and conditions.

6.2. Practical Implications

Previous research has failed to answer the question of why some companies can transform themselves and survive when faced with a significant crisis, whereas others fall apart. This paper has significant practical value for understanding the ways in which strategic human resource management can help companies survive and grow in a dynamic environment by enhancing organizational resilience when faced with a crisis and uncertainty.

First, enterprises should actively guarantee that their corporate strategies match their human resource management to ensure that human resources can serve as critical capital to help enterprises survive the crisis and achieve their strategic goals smoothly. The novel coronavirus epidemic is a significant test of enterprise human resource management and continuous operation and development. Companies should optimize their corporate strategies and human resource structures continuously as part of their daily operations and should focus on the power of talent. When facing a crisis, companies should be skilled at exploring the potential opportunities associated with the challenges, thereby improving the cohesiveness of employees, taking full advantage of the creativity of employees, and skillfully using the company’s potential resources so that the company can endure the crisis smoothly; accordingly, the company should actively reflect on the problems and loopholes in the company’s operation after the crisis, further adjust the company’s strategic layout, and be fully prepared to deal with possible crises in the future.

Second, the enterprise should focus on improving employees’ self-efficacy and enhancing their work execution and enthusiasm. Employees are the primary capital of an enterprise and represent the only driving force for the creation of value. In an enterprise, human resource management should focus on adopting people-oriented management policies, cultivating employees’ self-efficacy, and allowing employees to realize that the enterprise values them. This paper explores the role of self-efficacy in enhancing organizational resilience from a practical perspective and shows that the enhancement and utilization of the enterprise’s organizational resilience capability ultimately depends on the power of its employees.

Finally, the enterprise should focus on employees’ self-management capabilities and simultaneously enhance its own internal management capabilities. Previous research has illustrated a variety of benefits of employee self-management on corporate performance. However, based on both theoretical extrapolation and practical research, this paper demonstrates that self-management is not beneficial to organizational development under all conditions. Only when employees’ self-goals and organizational goals are aligned do employees exert their utmost efforts to accomplish overall corporate goals. In management practice, managers should focus on employees’ career development plans and intrinsic needs to ensure that the organization’s strategy matches their jobs and to guarantee that their jobs meet their intrinsic needs.

6.3. Limitations and Prospects

This study employs a combination of theoretical derivation and empirical research. It achieves some success regarding both the theoretical and practical aspects of organizational resilience research, but it also faces certain limitations. First, this paper uses only the questionnaire method to obtain sample data, i.e., it relies on a single data source. Future research can employ experimental, interview, and other methods combined with a questionnaire to improve data accuracy. Second, the data used in this study were obtained from employees’ self-reports, and no attention was given to temporal changes when the respondents completed the questionnaires. Although this paper examined the possibility of common method bias using Harman’s one-way analysis of variance method, the results of which were within an acceptable range, the effect of common method bias could not be avoided entirely. Future studies can reduce common method bias by obtaining objective data from companies or enhancing the design of the study. Finally, this study explored only the mediating variable of self-efficacy. Future research can explore other mediating variables associated with the relationship between strategic HRM and organizational resilience from other perspectives with the aim of gradually improving the research on the mechanism underlying the effects of strategic HRM and organizational resilience.