1. Kringos, DS, Boerma, WGW, Hutchinson, A, Saltman, RB, eds. Building Primary Care in a Changing Europe Internet. Copenhagen, Denmark: European Observatory on Health Systems and Policies; 2015. PMID: 29035488. Available from: https://www.euro.who.int/__data/assets/pdf_file/0018/271170/BuildingPrimaryCareChangingEurope.pdf.
Google Scholar2. The Primary Health Care Performance Initiative Framework, n.d., Strategies for Improving Primary Health Care: High-Quality Primary Health Care. Internet. cited 2021 . Available from: https://improvingphc.org/improvement-strategies/high-quality-primary-health-care.
Google Scholar3. Rao, M, Pilot, E. The missing link - the role of primary care in global health. Glob Health Action. 2014;7:23693. doi:10.3402/gha.v7.23693. PMID: 24560266; PMCID: PMC3926992.
Google Scholar | Crossref | Medline4. Starfield, B, Shi, L, Macinko, J. Contribution of primary care to health systems and health. Milbank Q. 2005;83(3):457-502. doi:10.1111/j.1468-0009.2005.00409.x. PMID: 16202000; PMCID: PMC2690145.
Google Scholar | Crossref | Medline | ISI5. Schwarz, D, Hirschhorn, LR, Kim, J-H, Ratcliffe, HL, Bitton, A. Continuity in primary care: a critical but neglected component for achieving high-quality universal health coverage. BMJ Global Health. 2019;4(3):e001435. doi:10.1136/bmjgh-2019-001435. PMID: 31263586; PMCID: PMC6570977.
Google Scholar | Crossref | Medline6. Frederiksen, HB, Kragstrup, J, Dehlholm-Lambertsen, B. Attachment in the doctor-patient relationship in general practice: a qualitative study. Scand J Prim Health Care. 2010;28(3):185-190. doi:10.3109/02813432.2010.505447. PMID: 20642396; PMCID: PMC3442335.
Google Scholar | Crossref | Medline7. Mold, JW, Fryer, GE, Roberts, AM. When do older patients change primary care physicians? J Am Board Fam Med. 2004;17(6):453-460. https://10.3122/jabfm.17.6.453. PMID: 15575037.
Google Scholar | Crossref8. OECD . Health at a Glance: Europe 2016 – State of Health in the EU Cycle. Paris, France: OECD Publishing; 2016. Available from: DOI: 10.1787/9789264265592-enhttps://www.oecd-ilibrary.org/.
Google Scholar | Crossref9. Barros, PP, Brouwer, WBF, Thomson, S, Varkevisser, M. Competition among health care providers: helpful or harmful? Eur J Health Econ. 2016;17(3):229-233. https://10.1007/s10198-015-0736-3. PMID: 26467166; PMCID: PMC4805716.
Google Scholar | Crossref | Medline10. Billinghurst, B, Whitfield, M. Why do patients change their general practitioner? A postal questionnaire study of patients in Avon. Br J Gen Pract : J Roy Coll Gen Pract. 1993;43(373):336-338. PMID: 8251218; PMCID: PMC1372559.
Google Scholar | Medline11. Buja, A, Cavinato, M, Perissinotto, E, Rausa, G, Mastrangelo, G, Toffanin, R. Why do patients change their general practitioner? Suggestions on corrective actions. Ir J Med Sci. 2011;180(1):149-154. DOI: 10.1007/s11845-010-0571-6. Epub 2010 Sep 12. PMID: 20835893.
Google Scholar | Crossref | Medline12. Mercado, F, Mercado, M, Myers, N, Hewit, M, Haller, NA. Patient preferences in choosing a primary care physician. J Prim Care Comm Health. 2012;3(2):125-131. https://10.1177/2150131911421802. Epub 2012 Jan 19. PMID: 23803456.
Google Scholar | SAGE Journals13. Lankarani, KB, Maharlouei, N, Akbari, M, Yazdanpanah, D, Akbari, M, Moghadami, M, et al. Satisfaction rate regarding health-care services and its determinant factors in South-West of Iran: a population-based study. Int J Prev Med. 2016;7:122. https://10.4103/2008-7802.194798. PMID: 27994823; PMCID: PMC5139453.
Google Scholar | Crossref | Medline14. Harris, KM . How do patients choose physicians? Evidence from a national survey of enrollees in employment-related health plans. Health Serv Res. 2003;38(2):711-732. https://10.1111/1475-6773.00141. PMID: 12785569; PMCID: PMC1360911.
Google Scholar | Crossref | Medline | ISI15. Murauskiene, L, Janoniene, R, Veniute, M, van Ginneken, E, Karanikolos, M. Lithuania: health system review. Health Syst Trans. 2013;15(2):1-150.
Google Scholar | Medline16. Ministry of Health of the Republic of Lithuania . Internet. Legal Acts Information System. The Order of Minister of Health of Republic of Lithuania on the Procedure of the Registration of the Population at the Primary Health Care Organizations. Vilniaus, Lithuania: Ministry of Health of the Republic of Lithuania; 2001. No 583 (in Lithuanian) Available from: https://e-seimas.lrs.lt/portal/legalAct/lt/TAD/TAIS.154072/asrhttps://e-seimas.lrs.lt/portal/documentSearch/lt.
Google Scholar17. Ministry of Health of the Republic of Lithuania, ligoniukasa.lrv.lt/Internet . National Health Insurance Fund under the Ministry of Health of Lithuanian Republic. Vilniaus, Lithuania: Ministry of Health of the Republic of Lithuania; 2021. Available from: https://ligoniukasa.lrv.lt/.
Google Scholar18. European Commission, Eurostat., Eurostat, Data, Database, Database by themes, Population and Social Conditions: Health, 2018. Internet. cited 2021 Oct 15. Available from: https://ec.europa.eu/eurostat/web/main/data/database.
Google Scholar19. Lautamatti, E, Sumanen, M, Raivio, R, Mattila, KJ. Continuity of care is associated with satisfaction with local health care services. BMC Fam Pract. 2020;21(1):181. doi:10.1186/s12875-020-01251-5. PMID: 32887566; PMCID: PMC7487808.
Google Scholar | Crossref | Medline20. Khatami, F, Shariati, M, Khedmat, L, Bahmani, M. Patients’ preferences in selecting family physician in primary health centers: a qualitative-quantitative approach. BMC Fam Pract. 2020;21(1):107. doi:10.1186/s12875-020-01181-2. PMID: 32527224; PMCID: PMC7291526.
Google Scholar | Crossref | Medline21. National Center for Biotechnology Information . Medical Subject Headings. Bethesda, MD: National Center for Biotechnology Information; 2021. Available from: https://www.ncbi.nlm.nih.gov/mesh/.
Google Scholar22. Chen, Q, Beal, EW, Okunrintemi, V, et al. The association between patient satisfaction and patient-reported health outcomes. J Pract Exp. 2019;6(3):201-209. doi:10.1177/2374373518795414. Epub 2018 Aug 27. PMID: 31535008; PMCID: PMC6739681.
Google Scholar | SAGE Journals23. Thornton, RD, Nurse, N, Snavely, L, Hackett-Zahler, S, Frank, K, DiTomasso, RA. Influences on patient satisfaction in healthcare centers: a semi-quantitative study over 5 years. BMC Health Serv Res. 2017;17(1):361. doi:10.1186/s12913-017-2307-z. PMID: 28526039; PMCID: PMC5438500.
Google Scholar | Crossref | Medline24. Ferreira, PL, Raposo, V, Tavares, AI. Primary health care patient satisfaction: explanatory factors and geographic characteristics. Int J Qual Health Care. 2020;32(2):93-98. doi:10.1093/intqhc/mzz134. PMID: 32047931.
Google Scholar | Crossref | Medline25. Petek, D, Künzi, B, Kersnik, J, Szecsenyi, J, Wensing, M. Patients’ evaluations of European general practice--revisited after 11 years. Int J Qual Health Care. 2011;23(6):621-628. doi:10.1093/intqhc/mzr052. Epub 2011 Aug 10. PMID: 21831966.
Google Scholar | Crossref | Medline26. Mortsiefer, A, Altiner, A, Ernst, A, et al. Satisfaction with general practice care in German patients with multimorbidity: a cross-sectional study. Fam Pract. 2017;34(4):452-458. https://10.1093/fampra/cmw141. PMID: 28334936.
Google Scholar | Crossref | Medline27. Sebo, P, Herrmann, FR, Haller, DM. Is patient satisfaction with organizational aspects of their general practitioner’s practice associated with patient and doctor gender? An observational study. BMC Fam Pract. 2016;17(1):120. https://10.1186/s12875-016-0513-0. PMID: 27729018; PMCID: PMC5057478.
Google Scholar | Crossref | Medline28. Ridd, M, Shaw, A, Lewis, G, Salisbury, C. The patient-doctor relationship: a synthesis of the qualitative literature on patients' perspectives. Br J Gen Pract. 2009;59(561):e116-e133. doi:10.3399/bjgp09X420248. PMID: 19341547; PMCID: PMC2662123.
Google Scholar | Crossref | Medline | ISI29. Lings, P, Evans, P, Seamark, D, et al. The doctor--patient relationship in US primary care. JRSM (J R Soc Med). 2003;96(4):180-184. doi:10.1258/jrsm.96.4.180. PMID: 12668705; PMCID: PMC539446.
Google Scholar | Crossref | Medline | ISI30. Krztoń-Królewiecka, A, Oleszczyk, M, Windak, A. Do polish primary care physicians meet the expectations of their patients? An analysis of Polish QUALICOPC data. BMC Fam Pract. 2020;21(1):118. doi:10.1186/s12875-020-01190-1. PMID: 32576153; PMCID: PMC7313208.
Google Scholar | Crossref | Medline31. Milasauskiene, Z, Juodryte, I, Miseviciene, I, Boerma, W, Rezgiene, R. Opinion of patients on accessibility of primary health care centers in Siauliai region. Medicina. 2006;42(3):231-237. English, Lithuanian. PMID: 16607066.
Google Scholar | Medline32. Riklikiene, O, Jarasiunaite, G, Starkiene, L. Informal patient payments in publicly financed healthcare facilities in Lithuania. Scand J Publ Health. 2014;42(6):488-496. doi:10.1177/1403494814538125. Epub 2014 Jun 6. PMID: 24906553.
Google Scholar | SAGE Journals | ISI33. Gabrani, J, Schindler, C, Wyss, K. Perspectives of public and private primary healthcare users in two regions of Albania on non-clinical quality of care. J Prim Care Comm Health. 2020;11:215013272097035. doi:10.1177/2150132720970350. PMID: 33243061; PMCID: PMC7705804.
Google Scholar | SAGE Journals | ISI34. Wang, W, Maitland, E, Nicholas, S, Loban, E, Haggerty, J. Comparison of patient perceived primary care quality in public clinics, public hospitals and private clinics in rural China. Int J Equity Health. 2017;16(1):176. doi:10.1186/s12939-017-0672-1. PMID: 28974255; PMCID: PMC5627445.
Google Scholar | Crossref | Medline35. Chin, MC, Sivasampu, S, Wijemunige, N, Rannan-Eliya, RP, Atun, R. The quality of care in outpatient primary care in public and private sectors in Malaysia. Health Pol Plann. 2020;35(1):7-15. doi:10.1093/heapol/czz117. PMID: 31625556.
Google Scholar | Crossref | Medline36. Kruse, FM, Stadhouders, NW, Adang, EM, Groenewoud, S, Jeurissen, PPT. Do private hospitals outperform public hospitals regarding efficiency, accessibility, and quality of care in the European Union? A literature review. Int J Health Plann Manag. 2018;33(2):e434-e453. doi:10.1002/hpm.2502. Epub 2018 Mar 2. PMID: 29498430; PMCID: PMC6033142.
Google Scholar | Crossref | Medline37. Khoshakhlagh, AH, Khatooni, E, Akbarzadeh, I, Yazdanirad, S, Sheidaei, A. Analysis of affecting factors on patient safety culture in public and private hospitals in Iran. BMC Health Serv Res. 2019;19(1):1009. doi:10.1186/s12913-019-4863-x. PMID: 31888622; PMCID: PMC6936031.
Google Scholar | Crossref | Medline38. Victoor, A, Delnoij, DM, Friele, RD, Rademakers, JJ. Determinants of patient choice of healthcare providers: a scoping review. BMC Health Serv Res. 2012;12:272. doi:10.1186/1472-6963-12-272. PMID: 22913549; PMCID: PMC3502383.
Google Scholar | Crossref | Medline | ISI39. Ghasemi, M, Khoshakhlagh, AH, Mahmudi, S, Fesharaki, MG. Identification and assessment of medical errors in the triage area of an educational hospital using the SHERPA technique in Iran. Int J Occup Saf Ergon. 2015;21(3):382-390. doi:10.1080/10803548.2015.1073431. PMID: 26327157.
Google Scholar | Crossref | Medline