1.
Briggs, A, Jenkins, D, Fraser, C. NHS test and trace: the journey so far. The Health Foundation. Published 2020. Accessed March 22, 2021.
https://www.health.org.uk/publications/long-reads/nhs-test-and-trace-the-journey-so-far Google Scholar2.
Manthorpe, R . Coronavirus: Govt set to release ‘contact tracking’ app which detects nearby virus carriers. Published 2020. Accessed March 3, 2021.
https://news.sky.com/story/coronavirus-govt-set-to-release-contact-tracking-app-which-detects-nearby-virus-carriers-11966243 Google Scholar3.
Statista . Cumulative number of coronavirus (COVID-19) cases in the United Kingdom (UK) since January 2020. Published 2021. Accessed March 3, 2021.
https://www.statista.com/statistics/1101958/cumulative-coronavirus-cases-in-the-uk/ Google Scholar4.
Department of Health and Social Care . Health Secretary sets out plan to carry out 100,000 coronavirus tests a day. Published 2020. Accessed March 2, 2021.
https://www.gov.uk/government/news/health-secretary-sets-out-plan-to-carry-out-100000-coronavirus-tests-a-day Google Scholar5.
Murphy, S, Sabbagh, D, Hern, A. Piloted in May, ditched in June: the failure of England’s Covid-19 app. Published 2020. Accessed March 2, 2021.
https://www.theguardian.com/world/2020/jun/18/piloted-in-may-ditched-in-june-the-failure-of-englands-covid-19-app Google Scholar6.
Kelion, L . UK virus-tracing app switches to Apple-Google model. Published 2020. Accessed March 4, 2021.
https://www.bbc.co.uk/news/technology-53095336 Google Scholar7.
Gov.UK . Procurement policy note 01/20: responding to COVID-19. Published 2020. Accessed March 22, 2021.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/873521/PPN_01-20_-_Responding_to_COVID19.v5__1_.pdf Google Scholar8.
Deloitte . Responding to COVID-19: scaling up the UK’s testing capacity. Published 2021. Accessed March 3, 2021.
https://www2.deloitte.com/uk/en/pages/annual-report-2020/stories/covid-19-national-testing-programme.html Google Scholar9.
Roderick, P, Macfarlane, A, Pollock, AM. Getting back on track: control of covid-19 outbreaks in the community. Published 2020. Accessed March 4, 2021.
https://www.bmj.com/content/bmj/369/bmj.m2484.full.pdf Google Scholar10.
PHE . Notifiable diseases and causative organisms: how to report. Public Health England. Published 2020. Accessed March 22, 2021.
https://www.gov.uk/guidance/notifiable-diseases-and-causative-organisms-how-to-report Google Scholar11.
Halliday, J . Almost 30,000 invalid UK coronavirus tests had to be redone. Published 2020. Accessed March 2, 2021.
https://www.theguardian.com/world/2020/jun/04/almost-30000-invalid-uk-coronavirus-tests-had-to-be-redone Google Scholar12.
Serco Group plc . Serco Group plc – A leading provider or public services. Published 2021. Accessed March 3, 2021.
https://www.serco.com Google Scholar13.
Criddle, C, Kelion, L. Coronavirus contact-tracing: world split between two types of app. Published 2020. Accessed March 2, 2021.
https://www.bbc.co.uk/news/technology-52355028 Google Scholar14.
Goggin, G . COVID-19 apps in Singapore and Australia: reimagining healthy nations with digital technology. Media Int Aust. 2020;177:61-75.
Google Scholar |
SAGE Journals |
ISI15.
Ball, J . The UK’s contact tracing app fiasco is a master class in mismanagement. Published 2020. Accessed March 9, 2021.
https://www.technologyreview.com/2020/06/19/1004190/uk-covid-contact-tracing-app-fiasco/ Google Scholar16.
Hall, K . What happened to Matt Hancock’s coronavirus contact-tracing app? Published 2020. Accessed March 12, 2021.
https://www.thebureauinvestigates.com/stories/2020-06-13/where-is-matt-hancocks-contact-tracing-app Google Scholar17.
Downey, A . NHS Covid-19 contact-tracing app launched in England and Wales. Published 2020. Accessed March 3, 2021.
https://www.digitalhealth.net/2020/09/nhs-covid-19-contact-tracing-app-launched-england-wales/ Google Scholar18.
Cellan-Jones, R . NHS England’s IT plan expensive and risky, say MPs. Published 2020. Accessed March 5, 2021.
https://www.bbc.co.uk/news/technology-54833287 Google Scholar19.
Rodríguez, P, Graña, S, Alvarez-León, EE, et al. A population-based controlled experiment assessing the epidemiological impact of digital contact tracing. Nat Commun 2021; 12: 587.
Google Scholar |
Crossref |
Medline20.
The Health Foundation . Public confidence key to the continued effectiveness of the NHS COVID-19 app. Published 2021. Accessed March 12, 2021.
https://www.health.org.uk/news-and-comment/news/public-confidence-key-to-the-continued-effectiveness-of-the- Google Scholar21.
Johnson, G, Whittington, R, Scholes, K, et al. Exploring Strategy. 10th ed. Pearson; 2014.
Google Scholar22.
Guimarâes, CM, de Carvalho, JC. Outsourcing in the healthcare sector: a state of the art review. In: Supply Chain Forum: An International Journal. 2011;12;138-146.
Google Scholar |
Crossref23.
Yang, C, Huang, J. A decision model of IS outsourcing. Int J Inf Manage. 2000;20:225-239.
Google Scholar |
Crossref |
ISI24.
MacCutcheon, M, Griffin, K. When outsourcing makes cents. Post-Acute Care. 2002;5:32.
Google Scholar25.
Hazelwood, SE, Hazelwood, AC, Cook, ED. Possibilities and pitfalls of outsourcing. Healthc Financ Manage. 2005;59:44-48.
Google Scholar |
Medline26.
Arrowsmith, S, Butler, L, Chimia, A, et al. Public Procurement in (a) Crisis Global Lessons from the COVID-19 Pandemic. Hart Publishing; 2021.
Google Scholar27.
Andrews, R, Boyne, GA, Enticott, G. Performance failure in the public sector: misfortune or mismanagement? Public Manage Rev 2006;8:273-296.
Google Scholar |
Crossref |
ISI28.
The Guardian . Dominic Cummings calls for ‘very hard look’ at handling of Covid crisis. Published 2021. Accessed March 22, 2021.
https://www.theguardian.com/politics/2021/mar/17/dominic-cummings-doh-was-smoking-ruin-at-start-of-pandemic Google Scholar29.
Audit Commission . Comprehensive Performance Assessment: Scores and Analysis of Performance for Single Tier and County Councils in England. Audit Commission; 2002.
Google Scholar30.
Office of Public Service Reform (OPSR) . Reforming Our Public Services: Principles into Practice. OPSR; 2002.
Google Scholar31.
WHO . Action plan to improve public health preparedness and response in the WHO European Region 2018–2023. Published 2018. Accessed March 22, 2021.
https://www.euro.who.int/__data/assets/pdf_file/0009/393705/Action-Plan_EN_WHO_web_2.pdf Google Scholar32.
ASSOCC . Scenario: effect of track&trace apps. Published 2021. Accessed March 14, 2021.
https://simassocc.org/scenario-effect-of-tracktrace-apps/ Google Scholar33.
Ferretti, L, Wymant, C, Kendall, M, et al. Quantifying SARS-CoV-2 transmission suggests epidemic control with digital contact tracing. Science. 2020;368 (6491). doi:10.1126/science.abb6936
Google Scholar34.
Zhong, R . China’s virus apps may outlast the outbreak, stirring privacy fears. Published 2020. Accessed March 13, 2021.
https://www.nytimes.com/2020/05/26/technology/china-coronavirus-surveillance.html Google Scholar35.
Marsh, S, Hern, A. Government admits breaking privacy law with NHS test and trace. Published 2020. Accessed March 12, 2021.
https://www.theguardian.com/technology/2020/jul/20/uk-government-admits-breaking-privacy-law-with-test-and-trace-contact-tracing-data-breaches-coronavirus Google Scholar36.
Shead, S . Palantir is reportedly in talks to help Britain with its beleaguered Covid contact tracing. Published 2020. Accessed March 12, 2021.
https://www.cnbc.com/2020/11/04/palantir-in-talks-to-help-britain-with-covid-contact-tracing.html Google Scholar37.
Stupp, C . Virus tech draws scrutiny from European privacy advocates. Published 2021. Accessed March 12, 2021.
https://www.wsj.com/articles/virus-tech-draws-scrutiny-from-european-privacy-advocates-11614940201 Google Scholar38.
NHSX . What we do . Published 2021. Accessed March 10, 2021.
https://www.nhsx.nhs.uk/about-us/what-we-do/ Google Scholar39.
Downey, A . McKinsey pockets £600k for seven-week review into NHS tech leadership. Published 2020. Accessed March 12, 2021.
https://www.digitalhealth.net/2020/10/mckinsey-pockets-600k-for-seven-week-review-into-nhs-tech-leadership/ Google Scholar40.
Department of Health, Social Services and Public Safety . UK influenza pandemic preparedness strategy 2011. Published 2011. Accessed March 22, 2021.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/213717/dh_131040.pdf Google Scholar41.
The Guardian . Covid-19: did the UK government prepare for the wrong kind of pandemic? Published 2020. Accessed March 22, 2021.
https://www.theguardian.com/world/2020/may/21/did-the-uk-government-prepare-for-the-wrong-kind-of-pandemic Google Scholar42.
Drennan, LT, McConnell, A, Stark, A. Risk and Crisis Management in the Public Sector. 2nd ed. Routledge; 2015.
Google Scholar43.
OECD . Strategic crisis management. Published 2021. Accessed March 22, 2021.
http://www.oecd.org/gov/risk/crisis-management.htm Google Scholar
Comments (0)